Job Description

Summary

Our Design Engineers drive the innovative technical solutions on which our customers rely. The life cycle of this critical job performance can begin even as the Request for Proposal is being developed by our customers. This engineer adds value to the customer often before we ever even receive an RFQ. When the RFQ is in-house, the Design Engineer leads the team in evaluating the customer’s needs and begins the important aspects of scope development. This professional evaluates the technical demands of the project and collaborates with essential stakeholders to create a market-leading solution. The Design Engineer works closely with our Estimating group, our vendor partners, our Sales team, and our Execution team, along with any technical partners brought in by our customers.   

Crescent Power Systems is dedicated to supplying electrical power systems that are designed safely, built to industry standards, and meet customer specifications. Our Design Engineers are a part of the team that ensures we are successful in our collective goals and that our customers receive the very best solutions to their complex technical challenges.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Education

Required Bachelor’s degree* in Engineering, preferred Electrical or Electrical focus.

* Would consider 15+ years of experience in electrical design and estimating.

Required 3+ years of direct design engineering experience.

Work Experience

Highly preferred – History of collaboration with multiple stakeholders

Highly preferred – Customer-facing business experience

Knowledge / Skills / Abilities / Behavior

Contributing to Project Success

• Effectively communicate with customers and customer stakeholders.
• Participate in the sales process as a valued Subject Matter Expert reflecting in-depth knowledge about the breadth of our product offerings.
• Ensure effective and timely evaluation of all incoming RFQs.
• Drive the complex process of developing cutting-edge proposals to customers’ electrical system challenges. Collaborate closely with:
  • Estimating to provide expert technical support as the details of our proposal develop.
  • Vendor Partners to deliver technically compliant componentry to the proposal.
  • Sales to understand the specific needs of each customer and to drive a solution that will ensure success.
  • Project Execution to ensure effective handoff for new incoming projects.
  • Project Engineers and Quality Team members to capture any lessons learned we have gained as we execute complex projects in the field.
  • Customers to provide technical support through all aspects of their project’s life cycle as needed.
• Perform in a deadline-oriented environment.
• Lead the design review process – review IFA drawings to confirm all client expectations are met and the scope of work (SOW) has been followed by our vendors prior to RFQ submittal.
• Promote continuous improvements to both the quotations and project execution processes.
• Learn and effectively utilize project folder structure and use network files for ALL work performed.
• Capable of working independently and asking for assistance as needed.

Effective Communication

• Effectively articulate the myriad ways our proposals are technically superior and exceed customer expectations including the highlight of product capabilities and vendor strengths.
• Identify opportunities for innovation and make constructive suggestions for continuous improvement.
• Effective, continuous, actionable communication to internal customers throughout the proposal development process that consistently evidences excellent skills of communication.
• Resolve and/or escalate internal and external issues in a timely fashion.
• Communicate difficult/sensitive information tactfully and timely.
• Identify resources needed to meet customer expectations and project demands.
• Active participation in engaging, informative, and well-organized presentations and meetings.

Drive Superior Results

• Possess the ability to manage complex tasks related to RFQ proposal development.
• Work under deadlines and effectively prioritize internal and external tasks.
• Exhibit the trait of conscientiousness in professional behavior. Be aware of the impact your behavior has on others.
• Evidence a posture of goal orientation, preparation, and organization. Proactively seek professional growth.
• Easily absorb new information related to technical aspects of the business, new product offerings, competitor product offerings, and the current environment of the industry.
• Continually seek opportunities to increase customer satisfaction.

Reflecting the Crescent Power Systems’ Brand

• Ethical, honest, effective communication reflecting a strong commitment to a team spirit and customer satisfaction.
• Support an open, environment of upmost respect among peers and a humble attitude toward personal responsibility.
• Commitment to systematic, continuous improvement of process, product and personal/professional development.
• Ensure and develop increased alignment between individual and team goals with overall company strategies.
• Work with the team to find ways to continually improve our process and to improve our customers’ experience.
• Dedicated to a safe working environment.
• Project a service mentality that encourages our customers to recognize the value we provide to their process and recognize that our goal is to add value, earn their trust, and secure the next project.